Jobs

This position is responsible for managing a Customer Service staff of five, documenting processes, providing metrics, and interacting with the Sales, IT, and Distribution teams.  With a detail-oriented mindset and an ability to work with a high volume of activity in a fast-paced environment, this position will address all customer needs – both directly and indirectly – in a timely and accurate manner, while exercising a high level of service and quality. This position also resolves product and/or service problems by clarifying and addressing customer complaints with the upmost level of professionalism and courtesy to our customers.

 Duties and Responsibilities:

1. Perform ongoing training with staff; coordinate training with Sales, Marketing, and Distribution teams.
2. Assist in special projects, training, and other tasks as needed.
3. Assist in the development and maintenance of procedural documents, including standard operating procedure documentation, FAQ’s, as well as other customer service support documents and various templates.
4. Establish competency with customer set-up (web and manual) with a general understanding of sales channels, customer types, and appreciation for resulting transactional data (i.e. why it is done the way it is).
5. Troubleshoot current processes and order performance to proactively define broad solutions, policies, and procedures that will lead to continuous improvement. Collaborate closely with IT department to accomplish these initiatives.
6. Research and respond to customer concerns/issues; maintain open and informative communication with other CSRs to improve overall team and company performance/initiatives.
7. Maintain working knowledge of product content and product attributes relevant to customers’ FAQ’s, including both print and digital products. (Examples: reading level, interest level, curriculum standards, Dewey classifications, copyright date, related products and product formats, digital product features.)
8. Work closely with Accounting Department to address customer billing and credit/discount arrangements.
9. Gain a general understanding of the Library Processing (LP) operation; provide the tasks and metrics needed to complete this activity efficiently and accurately.
10. Develop and maintain customer service metrics and the reporting that is associated with established performance standards.
11. Exhibit an interest in companywide initiatives and respect for various department protocols.
12. Perform other related business duties assigned by immediate supervisor and/or other management as required.

Experience and Necessary Skills:

1. Ability to work independently and in a team environment.
2. Excellent oral and written skills to interact with customers and all levels of the organization.
3. Excellent documentation skills along with the ability to determine the level of effort needed to achieve target and project dates.
4. High regard for proper service attitudes and public relations.
5. Efficiency, with accuracy; detail-oriented; willingness and ability to manage some repetitive tasks.
6. Strong organizational, interpersonal, and process-oriented skills.
7. Possess a strong understanding of, and prior experience creating and using pivot tables, data marts and cubed (queried) data.
8. The ability to setup and manage a customer service phone system.
9. The ability to represent the Customer Service department in communications and interactions with the Sales and IT departments.
10. Documentation/publication experience with MS Office products (Access, Excel, Word, Visio, and PowerPoint), screen capture software, and content management systems.
11. Knowledge of customer service processes, practices, and techniques as they relate to E-commerce.
12. EDI processing, functionality, and requirements using intermediary programmers/providers.
13. Experience with credit card transactions, setup and design, and customer credit card purchases.

Education/Experience: 

1. Bachelor’s degree or equivalent.
2. Three to five years related experience.
3. A high regard for education, libraries, literacy and learning.
4. Experience leading and participating in interdepartmental teams.

 

Company/organization: Lerner Publishing Group
Location: Minneapolis, MN

 

Company/organization: Red Line Editorial, Inc.
Location: Mendota Heights, MN

1517 Media is a dynamic team of publishing professionals seeking to grow our publishing program. We publish high-quality books and create multimedia resources for Christian communities, higher education learning and scholars, and the general reader. 1517 Media strives to create an environment of inclusiveness, equity, and respect for all regardless of ability, age, ethnicity, faith, gender, gender identity, nation of origin, race, sexual orientation, or socioeconomic status.  We encourage candidates to apply who thrive in a welcoming environment. 

 

Senior Production Editor (Remote/Hybrid Work Model)

1517 Media

 

The Senior Production Editor works across the three book imprints at 1517 Media—Fortress Books, Broadleaf Books, and Beaming Books—organizing the production of content from manuscript to release in print and digital formats such that products are available to the market at the right time, cost, and quality. The Senior Production Editor has key accountabilities in the areas of business continuity and communication, supplier/freelancer management, scheduling, budgeting, and business process transformation, as detailed below.

 

We are hiring two Senior Production Editors, with preference for candidates based in the Minneapolis area. A moving stipend will be provided if relocation is necessary. We will also consider remote candidates.

 

Business continuity and communication:

• As required, communicate with project partners and internal/external stakeholders accurately, professionally, and in a timely manner, so that project status and Production team requirements are clear, expectations are managed in line with cost and schedule considerations, partners in the publication process are able to perform their duties effectively, and authors report a positive experience of working with the Production team.
• Continuously improve Production team processes and documentation by identifying and escalating gaps in process and expectations to line management, and engaging critically with documentation to suggest, implement, and brief out clarifications and additions where appropriate.
• Ensure 1517 Media systems are accurate and current according to requirements.
• Assist manager in mentoring, training, and supporting junior colleagues.

Supplier/freelancer management:

• Commission, brief, monitor, and manage the conversion of content by freelancers or suppliers into the appropriate formats for publication in print and digital editions, so that published content complies with budget and schedule requirements and meets quality standards, as confirmed by quality control measures. Devise and implement efficient, cost-effective solutions to issues that arise, collaborating with line management and internal colleagues as necessary.
• Work to reduce repeated errors in print as well as digital formats through regular escalation to line management when quality issues are found. 
• Where performance discrepancies arise, conduct root cause analysis, address with the freelancer/supplier, and ensure that lessons are learned for future projects.

Scheduling:

• Understand standard schedules for individual production tasks and full book projects, and create schedules for book projects based on these standards.
• Work to meet agreed project schedules, reducing slippage by anticipating and proactively managing potential delays.

Budgeting:

• Understand and enforce standard rates for production services on a project-level basis, escalating to line management any forecasted/proposed spends that do not align with team norms.
• Where individual projects exceed budget in one area, consider how to flex costs in other budget areas of that project, so that project margins are maintained where possible.

Business process transformation:

• Critically engage in the adoption of new workflows by closely following the workflow requirements and ensuring that issues are understood, resolved/mitigated, or escalated as appropriate, so that Production team workflows continue to adapt to the changing publishing environment and offer the best possible value to the business.
• With manager support, document new workflows to a high standard and deliver briefing/training to internal and external stakeholders, so that implementation is successful and the full value of the transformation is realized.

 

Desired education: 

• BA or equivalent experience in a related field

 

Desired experience, knowledge, skills, and abilities: 

• At least 3 years’ experience of print and digital production processes and project management in a content-centric publishing environment
• Ability to empathize, support, and collaborate with others on problem resolution
• Flexibility, creativity, and initiative in problem solving along with an ability to get the root cause and facilitate path to success
• Excellent prioritization and organization skills, including ability to manage a busy workload with strict and often conflicting deadlines in a fast-paced project management environment
• Ability to build relationships, influence, and negotiate with key stakeholders (up to Director/Publisher level), including authors, often through difficult situations requiring skills in advocacy and diplomacy 
• Excellent understanding of the English language and structure
• Precision in written and verbal communication along with good attention to detail
• Good experience and understanding of copy-editing, proofreading and indexing processes
• Experience of managing external prepress suppliers and editorial personnel
• Good numeracy and experience of creating a budget in a content creation context
• Good IT skills, including standard Microsoft Office package, and ability to learn new technologies
• Preferred familiarity with Adobe Creative Suite
• Preferred knowledge and experience with Chicago Manual of Style

 

Please include your resume, cover letter, and references with your application. Apply using the specified link: https://bit.ly/3BctWPu

 

1517 Media offers a competitive salary and a full list of benefits, including vacation for new employees, sick time, health, retirement, a pre-tax transportation program, and no-cost gym access in the building. You will join a collaborative and creative hybrid work environment with a talented group of 85 individuals who have a passion for their work. The beautiful, newly designed corporate headquarters is located near downtown Minneapolis with adjacent access to Light Rail and MetroTransit bus lines.

Company/organization: 1517 Media
Location: (Remote/Hybrid Work Model)
More information about this opportunity...

1517 Media is a multimedia company comprised of five vital, creative imprints: Fortress Press, Broadleaf Books, Beaming Books, Augsburg Fortress, and Sparkhouse. We create resources for spiritual growth and development, for Christian worship and faith formation, and for academic study and professional development. 1517 Media strives to create an environment of inclusiveness, equity, and respect for all regardless of ability, age, ethnicity, faith, gender, gender identity, nation of origin, race, sexual orientation, or socioeconomic status.

For over 50 years, Fortress Press has been a leader in religious scholarship, publishing in biblical studies, theology, Christian history, and world religions. Fortress Press is an imprint of 1517 Media and publishes for two markets: higher education and Christian ministry.

 

Marketing Manager (Remote/Hybrid Work Model)

Fortress Press, 1517 Media

 

Fortress Press seeks a Marketing Manager to build a strong vibrant brand and achieve annual sales goals through strategic decision making, audience-driven communication, and the creation of breakthrough classroom and library-focused marketing campaigns.  The Marketing Manager maintains a deep understanding of academic and ministry audiences and ensures that the marketing program showcases our books by centering and serving their needs. The Marketing Manager supervises the Marketing Coordinator and the Senior Marketing Specialist for Fortress Press, and reports to the Senior Director of Marketing and Sales for Fortress Press, Broadleaf Books, and Beaming Books.

 

The Marketing Manager will provide support in the areas of revenue and expense targets, customer development, book acquisition and positioning, author management, sales materials and ad plans, strategy and campaign execution, conference and event strategy, supervision, and other duties as assigned.

 

Revenue and Expense Targets:

• Contributes to the management, development, and growth of the Fortress Press imprint by achieving annual quantitative goals for assigned product lines
• Participates in the annual budget and revenue forecasting process 
• Manages the Fortress Press marketing department budget

Customer Development:

• Develops deep knowledge of Fortress’s core academic and ministry audiences 
• Establishes Fortress as a go-to resource for books by leading scholars, church leaders, ministers
• Devises and leads the execution of strategic campaigns and communications that speak directly to each target audience, positioning Fortress authors and books through direct promotions, excerpts, and value-added content
• Defines and develops fresh target markets for select titles with general reader appeal 

Book Acquisition and Positioning:

• Reviews and contributes to discussions about new title acquisitions with an eye towards market appeal
• Drafts P&Ls in collaboration with the relevant editor, and submits for approval by Editor in Chief, Fortress Press 
• Partners with editorial to lead title, cover design, and back cover copy direction
• Makes pricing recommendations, evaluating comp titles to assess the value to the customer
• Makes sales projections and print run recommendations

Author Management:

• Develops and leads the execution of a strong author communication plan
• Ensures authors are provided with materials to promote their books
• Takes authors as partners in driving book sales
• Ensures questions are answered and direction provided in a timely fashion
• Connects with authors at conferences and events and ensures appearances are supported 

Sales Material and Ad Plan Development:

• Oversees the organization, layout, design, mailing and budget for academic and ministry catalogs, engaging marketing teammates and editorial stakeholders to ensure that business goals are achieved, and the Fortress Press brand is effectively represented to the defined markets
• Envisions and leads the assembly of sales materials
• Presents list at sales conference and related meetings
• Leads advertising strategy, teaming with marketers to drive ad execution in trade, industry, academic, and consumer publications and digital outlets

Strategy and Campaign Execution Launch:

• Determines go-to-market strategy for select titles with audiences that reach beyond the academy and church to general readers
• Launch Content Development—Lead the direction of promotional and value-added content for campaign materials
• Metadata and Optimization—Teams with Marketing Specialist, Project Management to ensure that title specs and metadata effectively positions each product through digital channels to target audiences
• Campaign Analytics and Evaluation—Teams with Business Intelligence to actively evaluate campaign results and adjust for future work
• Advertising Strategy—To meet sell-through goals 

Conference and Event Strategy:

• Teams with event project manager, editors, and marketing staff to ensure impactful representative of Fortress brand, authors, books, and staff at key industry events
• Determines title lists, booth configuration, design
• Ensures a well-orchestrated event presence

Marketing Coordinator and Senior Marketing Specialist Supervision:

• Develops a strong, effective marketing team representing the fortress brand
• Clearly defines strategy and creates systems for orchestrated execution of work
• Advises team members in their roles and responsibilities, offering constructive feedback to drive results

Desired education and experience: 

• BA in Marketing or relevant field of study
• 5-7 years devising and executing strategic marketing campaigns
• Experience in book publishing or related media fields is critical

Desired knowledge, skills, and abilities: 

• Ability to thrive in and contribute to a highly collaborative environment
• Strong verbal/written communication skills
• Ability to efficiently manage multiple projects simultaneously with demonstrated attention to detail
• Strong working knowledge of various social media platforms
• Ability to provide effective leadership, development and supervision to marketing coordinator
• Proven channel development and management skills
• Ability to judge creative work, interfacing with development and evaluating product concepts to ensure alignment with overall goals
• Technical abilities using Office 365 suite, product database systems, and customer relationship management systems
• Familiarity with religion and religious life and/or knowledge of academic, education, and ministry book markets 
• Demonstrated ability to develop breakthrough marketing insights and execution

 

Please include your resume, cover letter, and references with your application. Apply using the specified link: https://bit.ly/3jlkGlO

 

1517 Media offers a competitive salary and a full list of benefits, including vacation for new employees, sick time, health, retirement, a pre-tax transportation program, and no-cost gym access in the building. You will join a collaborative and creative hybrid work environment, with a talented group of 85 individuals who have a passion for their work. The beautiful, newly designed corporate headquarters is located near downtown Minneapolis with adjacent access to Light Rail and MetroTransit bus lines.

Company/organization: 1517 Media
Location: (Remote/Hybrid Work Model)
More information about this opportunity...

The Role

At Capstone, our Director of Metadata Services leads a team responsible for managing our product’s metadata and information assets, which is crucial to Capstone’s digital growth strategy. We’re looking for someone who understands how important metadata is to both our external customers being able to find our products and to our internal teams as a partner in product management.

The Director of Metadata Services must be forward-thinking, phenomenal at prioritizing, and skillful at understanding processes and how they work together. In this role you’ll form relationships with every department and be a strategic and decisive leader for the Metadata Services department.

This role requires high-level experience in metadata. Experience in publishing metadata, MARC record cataloging and ONIX are preferred.

Why You’ll Want to Join Capstone

Do you want to join an innovative company whose mission is to improve the educational experiences of children and the educators who serve them? Capstone is a fast-paced growth company committed to cultivating a love of reading and learning.

At Capstone, we believe reading is for everyone. For more than 30 years, Capstone has been a national leader in K-5 educational content including digital products (PebbleGo, PebbleGo Next, Capstone Interactive, Capstone Connect) and award-winning books. We combine a passion for helping foster a powerful love of reading and learning with the talent to create amazing content.

We are a mission-driven company that provides opportunities for professional learning and development and a culture of inclusion, equity, and belonging.

YOUR RESPONSIBILITIES

Systems Management

• Manage system administration of Biblio software and maintenance, including product setup and entry activities in alignment with strategy, process, and quality control requirements. Oversee all final data audits and approvals to meet seasonal milestone dates impacting Capstone product metadata and MARC record data and levelling.
• Design metadata architecture in support of digital product strategy and user experience requirements (in addition to traditional commerce requirements). Provide current information on best practices on MARC record cataloging rules, routines, and library classifications.
• Provide high-level ONIX troubleshooting, including Biblio setup and cross-departmental consulting. Oversee the onboarding and delivery of metadata feeds via ONIX. Provide assistance and support to the organization’s Specs on File database program, printed library processing products, and collection analysis program.

Collaboration and Vendor Support

• Partner with product management and software engineering to create robust back-end metadata systems and provide troubleshooting of product data integration with all relevant systems.

• Collaborate to ensure cross-functional continual process improvements, best practices for data/asset management, and training for company employees.
• Oversee vendor relationships associated with publishing product and MARC metadata and act as a company representative on various industry data trade groups.

 Metadata Services Team Management

• Assign, coordinate, and prioritize workload for team members, and establish strategic and annual operating plans. Management of Service Request site and metrics.
• Serve as Product Owner (hands-on analyst) in the Metadata Services Scrum Team Framework

Leadership 

• Lead, mentor, and motivate the Metadata Services team. Inspire others to create a positive, collaborative, and innovative work environment.
• Lead, mentor, assess, and support team members in their development and as they perform their roles within the company.
• Solutions-oriented change leader who exercises positive influence. Acts as a “strategic-doer”, both leading and exercising agility and collaboration throughout the organization.
• Manages frequent and complex ups and downs, while being open and transparent with employees, fostering trust and being a resource in the middle of change.
• Excellent communications skills – written, verbal and interpersonal – and an ability to tailor communication style to diverse audiences.
• Results-driven and agile with the commitment and confidence to assume leadership in an evolving environment.
• Empathetic and engaging individual, who listens well, is responsive, solutions focused and results oriented.

Education, Experience and Skills

• MLIS degree from an ALA accredited library school with coursework in cataloging or equivalent work experience
• Experience in book publishing, K-12 library or EdTech markets, and management.
• Familiarity with publishing metadata, MARC record cataloging, ONIX, and Biblio or other publishing title management systems.
• Microsoft Office skills, especially Outlook and Excel.
• Scrum Certification or experience working in a Scrum framework preferred.
• Strong interpersonal and presentation skills including via teleconference (Zoom and similar) and by phone.
• Enjoys working in a fast-paced work environment with the desire and ability to work and thrive in an entrepreneurial environment.
• Excellent technical skills, attention to detail, goal-oriented, ability to lead, ability to solve problems and share expertise under minimal guidance.
• Strong quality management, troubleshooting skills, and understanding of business implications and website appropriateness.

Travel Requirements

Work will be via teleconference (Zoom and similar) initially, but up to 10% travel may be required in the future.

Diversity & Inclusion

Capstone embraces diversity, inclusion, equal opportunity, and belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. As such, we welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hrservices@coughlancompanies.com.

Pre-Employment Drug Screen and Background Check Required

Company/organization: Capstone
Location: Edina, MN, North Mankato, MN

Do you enjoy learning about things like: outer space, cool science, history and historical figures, sports, and animals? Are you ready to roll up your sleeves and do quality design and production work? Come join our team and make a difference in a child’s reading experience! Long standing Minneapolis children’s publisher is seeking an experienced Designer to make outstanding cover designs, creative and organized layouts with attention to detail, and with the ability to juggle multiple projects in a fast-paced environment. In this exciting full-time position you’ll be working collaboratively with Art Directors, Designers, Editorial staff, and Premedia & Production staff while designing both single titles and series-based book products — photographic and illustrated — on a variety of topics and age levels, Kindergarten through Young Adult.

Experience and Necessary Skills:

• Must have 2-5 years of experience in the industry.

• Must have a degree in Graphic Design or equivalent relevant professional experience.

• Must possess expertise in Adobe Creative Cloud and be familiar with paragraph styles, character styles, object styles, and master pages.

• Must have excellent organization and project tracking skills.

• Must be ready to collaborate and communicate effectively with a variety of team members.

• Must have experience with print processes and building files to print specs.

• Experience in children’s book publishing industry preferred.

• Experience in working with illustrators preferred.

• Knowledge of children’s educational book series a plus.

• Experience with digital formats a plus.

• Must be comfortable working in a mostly open environment.

Lerner Publishing Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is not intended to be all-inclusive. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment. The duties and responsibilities for this position have been analyzed. On that basis, this position has been determined to be exempt.

Human Resources, Lerner Universal Corporation, 241 First Ave. N, Minneapolis, MN 55401. **Please submit a portfolio (online or small pdf with samples) and cover letter to Joyce Hutchinson at jhutchinson@lernerbooks.com

Company/organization: Lerner Publishing Group
Location: Minneapolis, MN
More information about this opportunity...

The Role

Capstone’s Material Handler is a key player on our warehouse and distribution team. In this role, you won’t be just moving material around – you’ll be an important team player in getting our books into children’s hands. Material Handlers work closely with all warehouse staff to ensure shipping schedules are on track, which is an important part of Capstone’s commitment to great customer service.

In this role, you’ll primarily operate forklifts to assist with loading and unloading trucks, as well as moving material within the warehouse. Material Handlers are team players who are goal-oriented.

Why You’ll Want to Join Capstone

Do you want to join an innovative company whose mission is to improve the educational experiences of children and the educators who serve them? Capstone is a fast-paced growth company committed to cultivating a love of reading and learning. We believe that Reading is for Everyone.

For 30 years, Capstone has been a national leader in K-5 educational content including digital products (PebbleGo, PebbleGo Next, Capstone Interactive, Capstone Connect) and award-winning books. We combine a passion for helping foster a powerful love of reading and learning with the talent to create amazing content.

We are a mission-driven company that provides opportunities for professional learning and development and a culture of inclusion and belong.

YOUR RESPONSIBILITIES

 Order Fulfillment

• Responsible for order receipt, storage, and replenishment of inventory at the distribution center.
• Responsible for accurate fulfillment of customer orders including putting away stock, performing cycle count duties, restocking shelves, and picking/packing orders for shipment.
• General material handling functions.

Education, Experience and Skills

• Ability to frequently lift 50lbs.
• Previous forklift experience is required.
• Effective communication skills.

Diversity & Inclusion

Capstone embraces diversity, inclusion, equal opportunity, and belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. As such, we welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hrservices@coughlancompanies.com.

 Pre-Employment Drug Screen and Background Check Required

Company/organization: Capstone

The Role

At Capstone, the Content Strategy team shapes the content strategy for all of Capstone’s products. The Content Strategist is a strategic role that works with closely, sales, marketing, and customers to understand the market, dreams up cool new content ideas, and works with the development teams to bring those ideas to life. We’re looking for someone with deep creativity and curiosity amplified by business savvy. You’ll be responsible for innovation, imagination, business analysis, and getting sales and marketing excited about what Capstone will do next.

This role requires experience in children’s publishing or media, product management, or other related areas. Experience in fiction development and/or licensing is preferred.

Why Capstone?

Do you want to join an innovative company whose mission is to improve the educational experiences of children and the educators who serve them? Capstone is a fast-paced growth company committed to cultivating a love of reading and learning.

At Capstone, we believe reading is for everyone. For more than 30 years, Capstone has been a national leader in K-5 educational content including digital products (PebbleGo, PebbleGo Next, Capstone Interactive, Capstone Connect) and award-winning books. We combine a passion for helping foster a powerful love of reading and learning with the talent to create amazing content.

We are a mission-driven company that provides opportunities for professional learning and development and a culture of inclusion, equity, and belonging.

YOUR RESPONSIBILITIES

Content & Product Management

Collaboration 

Licensing

Education, Experience and Skills

Travel Requirements

Work will be via teleconference (Zoom and similar) initially, but up to 10% travel may be required in the future.

Diversity & Inclusion

Capstone embraces diversity, inclusion, equal opportunity, and belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. As such, we welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hrservices@coughlancompanies.com.

Pre-Employment Drug Screen and Background Check Required

Company/organization: Capstone
Location: Edina, MN, or North Mankato, MN

The Role

At Capstone, the Risk and Contracts Rights Assistant is an important member of the Risk and Contract Management team. In this role, you will identify and mitigate risk through quality contract negotiating and drafting business and contract solutions, and internal and external customer service. Your work and efforts will support children’s literacy.

Why Capstone

Do you want to join an innovative company whose mission is to improve the educational experiences of children and the educators who serve them? Capstone is a fast-paced growth company committed to cultivating a love of reading and learning.

At Capstone, we believe reading is for everyone. For more than 30 years, Capstone has been a national leader in K-5 educational content including digital products (PebbleGo, PebbleGo Next, Capstone Interactive, Capstone Connect) and award-winning books. We combine a passion for helping foster a powerful love of reading and learning with the talent to create amazing content.

We are a mission-driven company that provides opportunities for professional learning and development and a culture of inclusion and belonging.

YOUR RESPONSIBILITIES

• Conduct rights, permissions, and compliance research relating to content and contracts.
• Utilize contract database to ensure contract negotiation and drafting as it pertains to subsidiary rights.
• Manage contract database, including strategy, process, and quality control of content.
• Assist in the creation of reporting of subsidiary rights reports on a weekly/monthly basis. Create, maintain, and distribute various reports internally on a regular basis.
• Track and follow up on royalty reports and payments.
• Perform internal processes that support both the Rights and Risk and Contract’s teams.

Education, Experience and Skills

• 4-year degree in education, business, or related field.
• Previous experience in contract administration and negotiation helpful.
• 1-3 years experience in business or education preferred.
• Proficient in Word and Excel, database experience a plus, computer proficiency.
• Strong communication, organization, multi-tasking skills, along with attention to detail.
• Self-starter who can take initiative and work without supervision to begin projects independently.

Diversity & Inclusion

Capstone embraces diversity, inclusion, equal opportunity, and belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. As such, we welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hrservices@coughlancompanies.com.

Pre-Employment Drug Screen and Background Check Required

Company/organization: Capstone
Location: Edina/Mankato

The Role

At Capstone, the Temporary Pre Media-Specialist Quality Assurance is an important member of the Pre Media team. In this role you will make sure that Capstone’s print and digital products are of the highest quality. You will make sure that they are accurate and easily accessible for students, educators, and parents. Your work and efforts will support children’s literacy.

Why Capstone

Do you want to join an innovative company whose mission is to improve the educational experiences of children and the educators who serve them? Capstone is a fast-paced growth company committed to cultivating a love of reading and learning.

At Capstone, we believe reading is for everyone. For more than 30 years, Capstone has been a national leader in K-5 educational content including digital products (PebbleGo, PebbleGo Next, Capstone Interactive, Capstone Connect) and award-winning books. We combine a passion for helping foster a powerful love of reading and learning with the talent to create amazing content.

We are a mission-driven company that provides opportunities for professional learning and development and a culture of inclusion and belonging.

YOUR RESPONSIBILITIES

Quality Assurance

Documentation & Processes

Education, Experience, and Skills

Diversity & Inclusion

Capstone embraces diversity, inclusion, equal opportunity, and belonging for all employees and applicants. We are an Affirmative Action and Equal Opportunity Employer. As such, we welcome applicants of diverse races, ethnicities, geographic origins, gender identities, ages, socioeconomic backgrounds, sexual orientations, religions, work experience, physical and intellectual abilities, and financial means. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hrservices@coughlancompanies.com.

Pre-Employment Drug Screen and Background Check Required

Company/organization: Capstone
Location: North Mankato, MN